REFUND POLICY

Payments, Virtual AI Greeting Card Creation, and Refund Policy

Payments, Virtual AI Greeting Card Creation, and Refund Policy

1.1 To create Virtual Agents (or AI Greeting Cards) using our App or website, users are required to make a payment. The specific costs associated with these services will be clearly stated within the App or on the website.

1.2 Payments for creating Virtual Agents are collected at the time of service use. By initiating the creation of Virtual Agents, you agree to the charges as stated within the App or on the website.

1.3 We primarily adhere to a 'No Refund' policy, except as required by applicable law or in accordance with the refund policies of Google Play Store and Apple App Store. Once payment is made for the creation of Virtual Agents, it is considered final and non-refundable, unless a refund is required by law or in accordance with the refund policies of Google Play Store and Apple App Store.

1.4 For purchases made through Google Play Store or Apple App Store, please refer to their respective terms and conditions and refund policies, as the refund process and eligibility requirements may vary.

1.5 If you reside in a jurisdiction that requires mandatory refunds for digital goods, you may have additional rights. Please review your local laws and regulations, along with Google Play Store or Apple App Store policies, to understand your rights and possible remedies.

1.6 If you have any queries or issues related to payments, please contact us at support@greetify.ai.